Press Button and Do Something Wait Aa Little and Then Do Something Again

When trying to outset an Office app, you might get this mistake. Here are some things you tin try to ready the problem. We've listed the nigh mutual solutions first, so try them in lodge.

"Something went wrong" error when open Office app

Restart your device

Wait a few minutes, restart your device, sign back in, and restart your app.

Repair Office from the Control Panel

How you get to the repair tool depends on your operating system. Choose your operating system from the drop-down list beneath.

  1. Correct-click the Start push button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Apps and Features on the pop-upwardly menu.

    Screenshot of start menu showing Apps and Features
  2. Select the Microsoft Office product yous want to repair, and select Modify.

    Notation:This will repair the entire Role suite even if it'south just one awarding you want to repair such as Word or Excel. If you accept a standalone app installed, so search for that application past name.

  3. Depending if your copy of Office is Click-to-run or MSI-based install, you'll see the post-obit options to go along with the repair. Follow the steps for your installation blazon.

    Click-to-run

    In the window How would y'all like to repair your Office Programs, select Online Repair > Repair to make sure everything gets fixed. (The faster Quick Repair option is too available, but it simply detects and then replaces corrupted files.)

    MSI-based

    In Modify your installation, select Repair so click Continue.

  4. Follow the instructions on the screen to complete the repair.

  1. Right-click the Start push Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Control Panel from the pop-upwards bill of fare.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, under Programs, select Uninstall a program.

  3. Right-click the Microsoft Role product you desire to repair, and from the drop-downwardly, select Change.

    Note:If you take a suite such as Microsoft 365 Family, Office Home & Student 2016, or Office Home and Student 2013, search for the suite name, even if it's just a particular application yous want to repair such as Word or Excel. If you have a standalone awarding such every bit Discussion or Excel, search for the awarding name.

  4. Depending if your copy of Office is Click-to-run or an MSI-based install, do the following for your Office installation type:

    Click-to-Run installation type:

    In How would you like to repair your Function Programs, select Online Repair to make certain everything gets fixed, and then select Repair. (The faster Quick Repair option is also available, but it merely detects and and then replaces corrupted files.)

    MSI-based installation type:

    In Change your installation, select Repair and then click Continue.

  5. Follow the remaining instructions on the screen to complete the repair.

  1. Click the Start push Windows 7 Start button > Command Panel.

  2. From Category view, under Programs, select Uninstall a program.

  3. Click the Office product you desire to repair, and then click Alter.

    Notation:If yous have a suite such equally Microsoft 365 Family, Office Dwelling house & Educatee 2016, or Office Home and Student 2013, search for the suite proper noun, even if information technology's but a particular awarding you lot desire to repair such every bit Word or Excel. If you have a standalone application such as Discussion or Excel, search for the application proper noun.

  4. Depending if your copy of Part is Click-to-run or an MSI-based install, do the post-obit for your Part installation blazon:

    Click-to-Run installation type:

    In How would you like to repair your Role Programs, select Online Repair to make certain everything gets stock-still, and then select Repair. (The faster Quick Repair pick is as well available, only it only detects and then replaces corrupted files.)

    MSI-based installation type:

    In Change your installation, select Repair and so click Continue.

  5. Follow the remaining instructions on the screen to complete the repair.

Uninstall and reinstall Office

Uninstall Office using like shooting fish in a barrel fix

  1. Select the button below to download and install the Office uninstall support tool.

    Download

  2. Follow the steps below to download the uninstall support tool according to your browser.

    Tip:The tool may accept a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.

    Edge or Chrome

    • In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.

      Where to find and open the Support Assitant download file in a Chrome web browser

    Edge (older) or Internet Explorer

    • At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Firefox

    • In the pop-up window, select Relieve Fileand and then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in a Chrome web browser
  3. Select the version yous want to uninstall, and then select Next.

  4. Follow through the remaining screens and when prompted, restart your computer.

    Later yous restart your computer, the uninstall tool automatically re-opens to complete the final pace of the uninstall process. Follow the remaining prompts.

  5. Select the steps for the version of Function you lot want to install or reinstall. Close the uninstall tool.

    Microsoft 365 | Office 2021 | Office 2019 | Function 2016 | Office 2013 | Office 2010 | Office 2007

Having trouble installing Part? Use the offline installer

If you lot're even so having trouble installing Part using the steps in the install articles shown to a higher place, try using the offline installer.

The Role offline installer may aid bypass potential proxy, firewall, antivirus, or Internet connection bug that might occur during an Office installation.

For steps to install an offline version of Office, meet Use the Role offline installer and select the correct tab for your version of Office.

Need more aid?

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Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17

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